Notes for Tech Support Staff

Network Notes

• Polycom Notes
   
• Change SSID for AeroHive APs
  
  
• How To Connect the Backup Fiber
  
  
• How to Setup a Networked Copier
  
  
• Notes on Group Policy
  
  
• Sample Group Policies 
  
  
• HP2910 Layer3 Switch
   

Phone and Email Notes

• Redirect Outside Line to a Different Extension
  
  
• Change Names on Phone Display
  
  
• Associate a Mailbox
  
  
• Phone Diagnostic Mode
  
  
• Restore Axxess database
  
  
• Miscellaneous Phone Issues
  
  
• Phone Routing Issue
  
  
• Change Voicemail Passwords
  
  
• Individual Voicemail Greeting
  
  
• Phone Night Mode Features
  
  

OS and Miscellaneous

• Copy Windows 7 Profile
  
  
• Soundboard and Lights
  
  
• QSP Patron Reports
  
  
• Convert Audio Files Using iTunes
  
  
• Copier Notes 
  
  
• Alpha Net Marquee Notes