If a user forgets his/her voicemail password, the system administrator can reset the password from the system admin phone (extension 12401) as follows:
- Hit top right button (voicemail button)
- *
- 991
- 991
- 9 (secret option # that is not listed in message)
- 2 (main)
- type mailbox number followed by the # sign
- 3 (Change password)
- type new password followed by the # sign